Shipping policy

Shipping Policy

Last updated: January 28, 2026

Thank you for shopping at SDBrands.Store. We’re committed to delivering your order as quickly and reliably as possible. Please review our shipping policy below.

📦 Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays).
Orders placed after 5 PM (EST) or on weekends/holidays will be processed the next business day.
During high-volume periods (sales, promotions, holidays), processing times may be slightly longer.

🚚 Shipping Rates & Delivery Estimates

Shipping charges and delivery estimates are calculated and displayed at checkout.

Estimated delivery times (after processing):

United States: 5–10 business days
Canada: 7–14 business days
International: 10–21 business days

Delivery times may vary based on destination, carrier delays, customs processing, or external factors beyond our control.

🌍 International Shipping

We ship internationally to select countries.
Customs, duties, and taxes are the responsibility of the customer and are not included in the item price or shipping cost.
Customs clearance times vary by country and may cause delivery delays.

📍 Order Tracking

Once your order ships, you will receive a tracking number via email.
Please allow up to 48 hours for tracking information to update after shipment.

❗ Shipping Delays

SDBrands.Store is not responsible for delays caused by:

Carrier issues
Weather conditions
Customs inspections
Incorrect or incomplete shipping addresses

If your order is significantly delayed, contact us and we’ll do our best to assist.

🏠 Incorrect Address Policy

Please ensure your shipping address is accurate at checkout.
We are not responsible for orders shipped to incorrectly provided addresses.
If an order is returned due to an incorrect address, reshipping fees may apply.

📦 Lost or Stolen Packages

SDBrands.Store is not liable for lost or stolen packages marked as “Delivered” by the carrier.
If you believe your package is lost, please contact the carrier first, then reach out to us for assistance.